How to fix GoPro HERO 2, 3, 3+ camera – replacement parts fix guide.
This is a repair guide for the GoPro HERO (1, 2, 3 and 3+) camera – a how to tutorial aiming to show you how to fix and repair your GoPro, by showcasing the solutions to some of the more common problems seen with the GoPro series.
Amongst these repair issues are replacing certain parts of the GoPro, such as the GoPro housing, the GoPro clip mount at the bottom or other attachments. Other common problems that require fixing are water damage, collision / impact damage and similar. We will mainly be looking at prevention of these latter issues. Please see list of content below.
The ‘How to fix GoPro HERO 2, 3, 3+ camera – replacement parts fix guide’ has aimed to cover as many frequently asked questions and problems as possible, but if your problem isn’t resolved here, then be sure to let us know via our Facebook page.
This article will cover:
– Understanding the GoPro camera series – how are the cameras built?
# The GoPro Hero original
# The GoPro Hero 2
# The GoPro Hero 3
# The GoPro Hero 3+
– Common problems that require fixing / repairs
# Broken GoPro camera housing – how to replace it?
– User question: “How to repair my GoPro Hero 3?” (Updated 27.06.2014)
– User question: “I need to find a GoPro Hero 2 repair shop.” (Updated 27.06.2014)
# Broken GoPro protective case – how to replace it? (User question)
# Cracked GoPro case – how to replace it? (User question)
# How to attach GoPro to my car dashboard or windshield?
# How to do aerial photography with GoPro using a remote controlled quadcopter drone?
# How to make GoPro float in water?
# How to mount GoPro on a surfboard?
# How to mount GoPro on a snowboard?
# How to mount GoPro on my scubamask for diving?
# How to prevent fogging inside my GoPro camera?
– User question: “How to prevent moisture and fogging on gopro when snorkeling?”
# How to transport GoPro camera? Protective GoPro transport case?
# Replacing the bottom clip mount attachment
– User question: “GoPro case latch broken – how to repair or replace it?” (Updated 29.06.2014)
– User question: “My GoPro clip-on attachment broke, how to find replacement?” (Updated 24.06.2014)
– User question: “Where to buy spare GoPro cover parts?” (Updated 25.06.2014)
# Replacing the latch clip for the GoPro 2, 3, 3+ camera?
– User question: “Can you buy just a gopro 3+ clip for the waterproof case?” (Updated 15.08.2014)
# Water damage
Official GoPro HERO3+ video:
The GoPro models:
1. GoPro HD Hero
The GoPro HD Hero Naked was launched January 25, 2010. It became immensely popular, and quickly established itself as the prime action camera. The camera featured a 5 megapixel camera sensor which could capture full 1080p HD video. It was released in several specific bundles, such as the GoPro SURF Hero, GoPro MOTORSPORTS Hero and GoPro HELMET Hero – which all included specific attachements and accessories relevant to the specific bundles.
Read more: GoPro
2. GoPro HD Hero 2
The HD Hero2 was launched on October 24, 2011. By which time GoPro had established itself with nearly a monopoly-share in the action camera market. The HD Hero2 came with improved low-light photo capability, which had been a problem with its predecessor. It also featured a 11Mp (megapixel) camera sensor that allowed for full HD and an improved slow-motion option – with up to 120FPS (frames per second). Three accessory bundles were associated with the GoPro HD HERO2: Outdoor Edition, Motorsports Edition, and Surf Edition.
Read more: GoPro HD HERO2
3. GoPro HERO3
GoPro Hero3 was released late 2012, in three versions: Black, white and silver. Compared to the GoPro Hero2 it was 30% smaller and 25% lighter.
- Black Edition: The best of the three. Features a high-end 12MP (megapixel) camera sensor. This is capable of ‘capturing 4K digital video at 15 fps, 2.7K video at 30 fps, 1440p at 48 fps, 1080p at 60fps, 960p at 100fps, 720p at 120 fps and WVGA at 240 fps. The Black edition also includes the Wifi Remote. The Black Edition can not record at 25/30 FPS in 720p and WVGA resolutions . It can record only at very fast framerates in those resolutions. This is a deliberate firmware limitation, as the manufacturer does not expect that this high-end camera model will be used in such “low” resolutions with so “low” frame rates.’ (Wikipedia)
- Silver Edition: Same 11MP camera sensor as the GoPro2, but in a neater package.
- White edition: 5MP camera sensor – same as the GoPro1.
Read more: GoPro HERO3: Black Edition
4. GoPro HERO3+
The GoPro HERO3+ was launched October 2013 – in two versions; black edition and silver edition. The GoPro HERO3+ was a substantial upgrade to the HERO3. First and foremost, the capabilites for shooting in low light conditions have been dramatically improved. Secondly, the housing is 20% lighter and 15% smaller – and the camera itself has a 20% decreased in size compared with the GoPro HERO3. This camera also addressed the problem with GoPro audio suffering from wind noise – and has now applied a wind rejection filter of some sort.
- Black Edition: ‘Video modes of 1440p48, 1080p60, 960p100 and 720p120 as well as 4Kp15 and 2.7Kp30 and can shoot 12MP stills at up to 30 frames per second. Along with the increased resolution, the HERO3+ Black Edition also features a function in firmware (called “SuperView”) which additionally increases the field of view, and its activation is optional. It has additional “enterprise” functions, such as dynamic low light situation adjustment, professional recording modes (higher bitrates, no white balance applied, etc.) etc. The Black Edition continues to include a Wifi Remote.’ (Wikipedia)
- Silver edition: ‘Video modes of 1080p60 and 720p120 and can shoot 10MP stills at up to 10 frames per second. Contrary to the Black Edition, the Silver Edition can record at 25/30 FPS (or higher) in all supported resolutions. Hero3+ Silver Edition also has about 25%-50% longer battery runtime during recording than Hero3+ Black Edition (they both use the same batteries).’ (Wikipedia)
Read more: GoPro HERO3+
How to replace broken GoPro camera housing?
First, you have to be certain of which GoPro model you have – you don’t want to make a hurried choice only to find out you’ve ordered the wrong part. Then you simply order the replacement HERE.
- GoPro HERO3+ replacement housing
- GoPro HERO3 replacement housing
- GoPro HERO2 replacement housing
- GoPro HD HERO replacement housing
Related question: My GoPro protective case broke – how to replace it?
See instructions above under section ‘how to replace broken GoPro camera housing’.
Related question: Cracked GoPro case – how to replace it?
See instructions above under section ‘how to replace broken GoPro camera housing’.
Related user question (27.06.2014): How to repair my GoPro Hero 3?
See instructions above under section ‘how to replace broken GoPro camera housing’ or the section below that deals with replacing the various mounts and other GoPro parts.
Related user question (updated 27.06.2014): I need to find a GoPro Hero 2 repair shop?
Not necessarily, that depends on the extent of the damage. Perhaps you only need to replace certain parts? See instructions above under section ‘how to replace broken GoPro camera housing’ or the section below that deals with replacing the various mounts and other GoPro parts.
How to attach GoPro to my car dashboard or windshield?
Simples. Use a suction Cup Windshield & Dash Car Mount. This won’t leave any permanent marks and works like a charm.
How to do aerial photography with GoPro using a remote controlled quadcopter drone?
You might have seen some amazing aerial photography and wondered how it’s done, well, it’s all about the equipment. Meet the Phantom 2 Quadcopter(click here to view the drone quadcopter).
‘Complete quad copter and remote transmitter, pre-tuned by the factory and ready in minutes! Just charge the included battery, attach the propellers and add 4 AA batteries to the remote and you’re flying. Fun flying by itself or even better with a GoPro to record the action. Tested with Hero3 and Hero3+ models, sold separately. Note: Wi-Fi streaming from a camera is not possible because it may interfere with the Phantom’s remote control.’
How to make the GoPro float in water?
It is possible to make the GoPro buyoant by replacing the back door of the camera housing with a GoPro Floaty Back Door. Please take note that there are different versions of these depending upon your GoPro model. This accessory is very handy for scubadivers, surfers and other watersport enthusiasts.
How to mount GoPro securely on a surfboard?
It is essential that you use mounts that were designed specifically for this task. If you don’t, you’ll find yourself with a sunken GoPro camera – and needless to say, that ain’t much fun. So, please use the official GoPro Surf HERO surfboard mount and make sure you let the glue dry thoroughly before you bring it into the water.
How to mount GoPro securely on a snowboard?
Same rules apply. So, please use the official GoPro Surf HERO surfboard mount and make sure you let the glue dry thoroughly before you bring it into the snow.
How to mount GoPro on my scubamask for diving?
This is a tough nut to crack – but we’ll recommend that you invest in a GoPro Hero 3+ Compatible Scuba Mask. (Compatible with all GoPro Hero versions).
Related question: Which GoPro camera housing to use for deep depth scubadiving?
When diving at depths you will need a specially construction GoPro camera housing that can withstand the increased pressure.
The GoPro Camera HERO3+ Dive Housing (Clear) is ultra durable and waterproof to 197 feet / 60 meters. Ideal for deep sea diving. Be sure to use color filters, GoPro HERO3 / HERO3+ Dive Filters (2 pack: BG+SW) Red / Diving / Underwater Color Correction, to prevent color loss during photography in the sea – this is due to different colors being lost as you get deeper into the sea. You can read more about this phenomenon in our article about “underwater photography with iPhone 5S”.
How to prevent fogging inside my GoPro camera?
Water condensation fog fogging up the inside of your GoPro camera housing? Ruining your best shots? Fogging was and is a major problem inside of the protective case with GoPros. The solution is as simple as it is genius. Anti-fog Inserts. You simply attach them on the inside of your camera housing – and off you go. Be very careful that anti fog pads don’t get caught between the seal and the housing when closing camera – as this will lead to a leak in the housing, and a flood of tears (yours).
Read more: GoPro Anti-Fog Inserts
– Related user question: “How to prevent moisture and fogging on gopro when snorkeling?”
Reaching the surface after a great snorkeling or scuba session, only to see that all your photos are blurry due to fog inside the GoPro housing… is there anything more annoying than that? We would recommend the beforementioned GoPro Anti-Fog Inserts. They are very clever things. There are other similar products available via the link.
How to transport GoPro camera? Protective GoPro transport case?
Instead of wrapping your GoPro in a pair of socks (you know you do that) and trusting that it’ll stay in one piece, stick it in this GoPro edition POV case (photo below) when you’re traveling. The hard nylon shell is full of soft foam, with velour-lined cutouts to hold your camera, BacPac, batteries, remote, extra cables, and all sorts of accessories. You can click the link to read more about the product.
Replacing the latch case clip for the GoPro 2, 3, 3+ camera?
Related user question (updated 15.08.2014): “Can you buy just a gopro 3+ clip for the waterproof case?”
Yes, you can use this link to find what you are looking for: GoPro Replacement Rear Snap Latch Waterproof Housing Lock for Hero 3+ Camera.
Photo: This is what the main latch looks like for the Hero 3+.
Replacing the bottom clip mount attachment. How to replace the bottom clip mount attachment?
The GoPro bottom clip can occasionally break if it subjected to high force, such as a crashing wave or a heavy fall on your snowboard. When that happens (and if you are a frequent user of your GoPro, it is likely to happen) you should have your spare-parts in order. This GoPro Grab Bag of Mounts features all the 7 parts you’ll need. 2x bottom clip, the security rope thingy, 2x 3M mounts, camera holder and the screw. 20 bucks will buy you peace of mind, as there is no worse feeling than losing one of these parts on the first trip down the slopes or in the water. Be smart – get the extras you might need, before you actually need them.
Read more: GoPro Grab Bag of Mounts
Related user question (updated 29.06.2014): GoPro case latch broken, how to repair or replace it?
See instructions above under the above section ‘How to replace the bottom clip mount attachment’.
Related user questions (updated 30.09.2014): How to find gopro housing latch replacement?
You can find a replacement latch here: Main latch. The link will show you the different latches for the various GoPro cameras, so make sure you get the right one. Best of luck.
Related user question (updated 24.06.2014): My GoPro clip-on attachment broke, how to find replacement?
See instructions above under section ‘How to replace the bottom clip mount attachment’. If you have any further questions, please let us know in the Superstoked surfing and photography forum and we’ll do our best to help you with an answer within 24 hours.
Related user question (updated 25.06.2014): Where to buy GoPro cover parts?
See instructions above under section ‘How to replace the bottom clip mount attachment’ – and use the links provided there.
Water damaged GoPro camera after deep diving?
Like mentioned in the beginning, this article will deal mostly with prevention of damages, such as water damage. To ensure you prevent water damage when diving in deep water we therefore recommend the GoPro Dive Housing which is waterproof down to 60 meters. But if you want general tips for water damage, ask these questions on our Facebook page – we’ll help you as best we can.
General tips: Place the GoPro in rice, this will help draw out water. Be sure to use a vacuum cleaner, to extract water from the electronial components of the GoPro. Do not use a hairdryer, as this extreme heat might damage the GoPro.
Read more: GoPro Dive Housing for HERO Cameras
Superstoked GoPro surfing video (shot with GoPro2):
Got any other questions? Please ask them via our Facebook page. 100% answer guarantee, and we’ll update the article with your question. Thank you.
Q: How to do go pro repair?
A: Well, that all depends on what is wrong… but after you have run your diagnostics, then you should be able to find the part you are looking for via one of the links above.